The Emily Dress

You can expect to receive your Membership rentals within 1-2 days. If you place your order by 11am, your delivery will be dispatched to receive the next day. Delivery is free with Membership.

Check your order status for your Royal Mail tracking number.

No worries! Login to your account, click on Membership & request a return. Immediately checkout the item you'd like as a replacement. Then send back the item you want to return using the free returns label within 24 hours.

We have two options for you, to make returns as easy as possible! Please pack up your rentals and pop them back in the reusable bag and attach the prepaid returns label, then choose how you would like to return your items. You can either drop off at royal mail, or arrange a free home collection. Just add your tracking number, found on your returns label to the system to book.

If your return date falls on a Sunday, or Bank Holiday, please ensure they’re with Royal Mail by midday the next working day.

There is no need to clean your garment before you return it. We will handle that for you! All of our clothes are professionally cleaned in our warehouse, including ozone washing and ozone chambers so you do not need to clean your rental before returning it to us.  Our cleaning process removes odours, germs, buys and 99.8% of viruses. As a member you have insurance included with every order.

By renting instead of buying 1 new £100 dress and wearing once, you could save the equivalent CO2e of:

2 Trees being cut down

245 miles in a car