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You can expect to receive your Membership rentals within 1-2 days. If you place your order by 11am, your delivery will be dispatched to receive the next day.

If renting a one-time rental piece, you can expect to receive your rental on or before your chosen delivery date.

Check your order status for your Royal Mail tracking number.

We have to options for you, to make returns as easy as possible! Please pack up your rentals and pop them back in the reusable bag and attach the prepaid returns label, then choose how you would like to return your items. You can either drop off at royal mail, or arrange a free home collection. Just add your tracking number, found on your returns label to the system to book.

If your return date falls on a Sunday, or Bank Holiday, please ensure they’re with Royal Mail by midday the next working day.

There is no need to clean your garment before you return it. We will handle that for you! All of our clothes are professionally cleaned in our warehouse, including ozone washing and ozone chambers so you do not need to clean your rental before returning it to us.  Our cleaning process removes odours, germs, buys and 99.8% of viruses.

By renting instead of buying 1 new £100 dress and wearing once, you could save the equivalent CO2e of:

2 Trees being cut down

245 miles in a car